Senior Environmental Health Officer WCC

Responsibilities

• Deliver and enforce mandatory, additional and selective licensing schemes, and other housing and public health legislation.
• Carry out routine or unannounced visits and inspections to ensure compliance with legislation.
• Use engagement, education or enforcement to improve living conditions.
• Respond to complaints and concerns, delivering a fair and informed resolution quickly and efficiently.
• Promote the integration of environmental health principles across the council and its partners.
• Provide guidance and support to improve public health outcomes.
• Initiate legal proceedings when enforcement action is required, and prepare and give evidence in court.
• Undertake project work to improve the services provided by the team.
• Lead on the delivery of high‑profile or complex cases.
• Guide and mentor new officers and apprentices, and support the Principal Officer in staff training and quality monitoring.
• Assist businesses and individuals to understand and meet regulatory requirements.

• Degree, diploma or similar in Environmental Health.
• Significant post‑qualification experience working within Private Sector Housing.
• Ability to respond to complex complaints from the public, stakeholders and elected members.
• Strong skills in de‑escalating conflict, providing education and advice, and applying regulatory powers to effect change.
• Experience working with a wide range of agencies and professionals.
• Practical case‑management experience – gathering information and evidence for legal action, understanding rules of evidence and court proceedings.
• Clear understanding of legislation, procedures and requirements, and ability to explain them to others.
• Assessment of the right intervention based on the risk of non‑compliance, with confidence to make quick decisions.
• Capability to build close working relationships with internal and external teams.
• Excellent written communication skills, producing clear and accurate documents, correspondence and evidence.
• Proficiency with Microsoft Office, willingness to use handheld technology to record information and respond to customers, and ability to manage workload to agreed targets and time frames with minimal supervision.

We encourage and welcome applications from people from all backgrounds, and aim to have a workforce at all levels that represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and strive to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best.