Beauty & Massage Therapist

We are seeking a skilled Beauty and Massage Therapist to join the Claridge’s Health Club and Spa.

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”.

Claridge’s has a famous all‑day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, and three bars:
Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

As a Beauty and Massage Therapist you will be responsible for:

• Carrying out treatments to Claridge’s and Maybourne standards and in accordance with the training given by the relevant product company and LQA/Forbes standards.
• To greet and anticipate the needs of all guests and members within any area of the Spa and exceed their expectations at every opportunity.
• To support spa team when needed to ensure the smooth running of any of the day.
• To update guest records with treatment received.
• To maintain cleanliness and hygiene standards throughout the Spa, throughout the day.
• To be knowledgeable about and able to promote all services within the Spa.

Our successful candidate will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills. You will be well presented with exceptional attention to detail. In addition to that you will also be flexible and well organised.

Other skills that will need to be demonstrated include:

• Minimum of 2 years’ experience in the Luxury Spa Industry.
• Minimum NVQ Level 3 however level 4, CIBTAC and/or CIDESCO Qualification is preferred
• Extensive knowledge in massage techniques including Swedish, Deep Tissue and Prenatal.
• Experience in skincare analysis and advanced facial techniques/technologies are preferable.
• The ability to deliver an exceptional spa treatment, adapting to individual guests needs.
• Strong customer care and communication skills.
• Excellent attention to detail.
• A high standard of personal presentation.
• Confident, professional and welcoming personality.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off‑site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state‑of‑the‑art all‑day dining staff restaurant serving a range of nutritious meals.

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In‑house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay
  * including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount
  * across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

* Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.