Massage Therapist Covent Garden

Massage Therapist, Central London, Covent Garden

Final date to receive applications: 24 July 2026

Department: Spa

Employment Type: Permanent
- Full Time

Location: Covent Garden

Reporting To: Ramsha Khan , Cameron Tindall and Josh Harding

At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep;

they’re a vital self‑care ingredient.

Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.

Our store is right in the heart of London, tucked between Oxford Street and Tottenham Court Road tube stations.

We know that one of the best things about being in central London is finding a small little bubble of bliss tucked off a busy street corner. Whether you’re spending the day shopping on Britain’s busiest high street, adding something sweet to your commute, or if you’re just making the trip just for us, we’ll make your visit a special one.

LUSH Spa Oxford Street brings the high concepts and innovation that you know LUSH for into one ultimate shopping destination in the heart of London, and we can’t wait for you to visit! Walk over from Oxford Circus and let us look after you, so you can thrive your way through 2025.

The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!

We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences.

• Performing Lush Spa Treatments following set routines and standards
• Representing the Lush Spa on the shop floor and across the business
• Looking after clients' experiences, making sure their journey runs smoothly
• Supporting the day-to-day running of the spa
• Booking and upselling treatments using our booking system
• Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
• Being responsible for your own wellbeing using the available tools that are provided
• Keeping product & treatment knowledge up to date
• Supporting stock control

• An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
• At least 1 year of practical work experience within a similar role and location performing body massages and facials.
• Passionate about delivering excellent customer service and treatments.
• Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.

• Fantastic in‑house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
• Generous staff discount (50% on products and spa treatments, 10% on Hair Lab & Book a Bath experiences)
• Enjoy 2 complimentary products of your choice per month
• Available free handcare and mouthcare products during shifts for Spa Therapists
• Team bonus scheme based on the overall sales of the store and spa
• Pension scheme
• Birthday Day Off
• 28 day holiday allowance (calculated on a pro‑rata basis)
• Supportive parental leave scheme - 6 months of full pay (primary caregiver)
• Financial childcare support on return to work (depending on contracted hours)
• Cycle to work…