Hearing Aid Dispenser - Maddox

Hearing Aid Dispenser – Maddox Street, Central London

Role Summary Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) based in our Maddox Street Clinic in Central London.

• Basic salary – £40,000
• Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred
• Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
• Private Health Insurance (after qualifying period)
• 25 days annual leave plus bank holidays
• Employee Assistance Programme accessible for you and your family
• Employee discounts for you and your family, supportive culture, long service awards
• iiP Gold accredited company

• Carry out comprehensive hearing assessments and provide and sell the most appropriate hearing solutions within specified time scales in accordance with the HCPC standards, BSHAA code of practice, and guidelines
• Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
• Adhere to company working practices including the standard consultation
• Provide premium after‑sales service by responding to service calls to resolve problems or queries in a timely and professional manner
• Keep knowledge and skills up to date in line with HCPC CPD requirements

• HCPC qualified hearing aid dispenser with desire to provide premium customer care and aptitude for sales
• Full UK driving licence
• Qualified HAD or Pre‑Registered HAD
• Hold current HCPC registration
• Be a member or be prepared to become a member of BSHAA
• IT skills at a level that enables the use of the company systems and audiometry equipment
• Time and job management abilities for a well‑planned and structured workload approach

This post requires all applicants to be eligible to work within the UK/EU without restrictions. Visa sponsorship is not available.

Hidden Hearing was established in 1968 and delivers the highest standard of care to more than 100,000 people annually. We are owned by Demant and embrace core values of teamwork, trust, a can‑do attitude, and innovation. With over 650 employees and almost 240 qualified Hearing Aid Dispensers, we foster a supportive culture rooted in family and friends. We hold Investors in People Gold standard and offer ongoing training and development for career progression.