Deputy Medical Director Integrated Urgent Care; IUC

Overview

The Deputy Medical Director is integral to the Clinical Leadership and Governance team and reports directly to the Medical Director. This role is responsible for ensuring quality, safety, performance, and innovation across Integrated Urgent Care services and combines corporate leadership with hands‑on clinical practice. The Deputy Medical Director is a senior member of the extended multidisciplinary leadership team, driving delivery of organisational priorities and providing clinical leadership across LCW Integrated Urgent Care (IUC) services.

• Responsible for the clinical delivery of IUC services.
• Line manage Senior Clinical Navigators and GPs, and provide leadership to the substantive and sessional GP workforce.
• Work closely with the IUC Service Manager and Head of Quality, Patient Safety and Experience to ensure contractual, quality, and regulatory standards are met, including oversight of audits, GP performance, and CQRG reporting.
• Maintain operational credibility through regular clinical practice across unscheduled care services.
• Participate in the clinical on‑call rota and deputise for the Medical Director as required.
• Support system partnership working, service transformation and innovation, contribute to bid development, and act as Deputy Clinical Safety Officer where required.

The role requires the candidate to be a GP.

Regular clinical practice across unscheduled care services is required to maintain operational credibility.

London Central & West Unscheduled Care Collaborative (LCW) is a social enterprise delivering high‑quality urgent and primary care services across London. Now in its 29th year, LCW supports over 4.2 million patients and operates 24 hours a day, 365 days a year.

LCW is rated Good by the Care Quality Commission across all domains, reflecting our commitment to safe, effective, responsive, caring and well‑led services.

Our portfolio includes GP practices, Urgent Treatment Centres, out-of-hours, and integrated urgent care services delivered in partnership with Trusts and providers in London.