Client Relationship Manager, Healthcare & Life Sciences

Client Relationship Manager, Healthcare & Life Sciences

Location:

London
Salary:
Market Rate
Salary band:
Dependent upon experience
Contract type:
Permanent
Date posted: 18th November 2025

Blue Legal are partnering with a leading law firm who are recruiting for a Client Relationship Manager focusing on Healthcare & Life Sciences to join their London office. You will play a pivotal role in executing the client strategy, collaborating with relationship partners to generate profitable revenue.

• Understand global Healthcare and Life Sciences dynamics and the firm’s offerings to position the firm for growth and present an integrated face to the market.
• Partner with lawyers to conduct white‑space analysis and opportunity spotting with priority clients to develop complex, high‑margin new business.
• Execute targeted sector‑specific BD initiatives and client‑centric activities to ensure the firm stays top‑of‑mind for strategic work.
• Manage a client portfolio, coordinating cross‑selling of services across global practice areas and offices, including supporting internal communications.
• Gather, analyse, and leverage market data and external trends to inform BD strategies, support horizon scanning, and manage pipeline, locally and globally.
• Provide timely, high‑quality input into win strategies and collaborate on market‑leading pitch submissions that create compelling client proposals.
• Develop and manage action‑oriented client account plans, focusing on white‑space execution and ensuring the team sells the entire firm.
• Facilitate structured client feedback, monitor KPIs, drive operational efficiency, champion Salesforce usage, and ensure accurate client activity records.

• Proven experience in client development within legal or professional services, including identifying strategic opportunities and winning work, especially within the Healthcare and Life Sciences sector.
• Strong relationship building skills to develop trust with leaders, teams, and clients, coupled with excellent communication (writing, presentations, and reporting) and high attention to detail.
• Strong knowledge of HC and Life Sciences industry trends, account planning methodologies, and cross‑selling strategies in professional services.
• Solid understanding of CRM tools and best practices, comfortable using data, analytics, and reporting to drive effective decision‑making and client relationship management.