HRIS Administrator

The HRIS Administrator is responsible for supporting the day‑to‑day management and optimisation of our Human Resources Information System (HRIS). The role serves as a key resource in maintaining organisational data, troubleshooting system issues, and assisting with ad‑hoc data requests. Working closely with global teams across the UK, North America and Asia‑Pacific, the role will contribute to improving HR processes and efficiency through technology and data management.

• Create, update and maintain position data within SAP Success Factors, ensuring accuracy and alignment with workforce planning needs.
• Create, update and maintain referential data (e.g. location/sites, positions, leave types) within SAP Success Factors and its integrated systems such as Rotageek.
• Ensure organisational structures are correctly reflected within the system, supporting reporting‑line changes as required.
• Support People team users across the globe by responding to system‑related inquiries, troubleshooting issues and providing guidance on system best practices and data integrity.
• Raise tickets in Service Now to report system issues or make requests as needed.
• Liaise with integration tech teams, Puig and their system solution partners to report and track issues, ensuring timely resolution and necessary updates.
• Support with ad‑hoc requests such as exporting reports, performing data imports and adding or removing users in permission groups whilst adhering to data‑protection and GDPR compliance requirements.
• Provide training, resources and ongoing support for end‑users across corporate and retail locations.
• Identify opportunities to enhance system efficiency and contribute ideas for improving processes.
• Assist in projects, ongoing enhancements and optimisation initiatives within People Effectiveness.
• Excellent attention to detail and problem‑solving skills are essential.
• Analytical, meticulous and tech‑savvy.
• Positive, solutions‑focused mindset.
• Experience working with HR systems (e.g. SAP Success Factors, SAP ECC or equivalent) and/or working in an HR operations role is preferred.
• Knowledge of HR operational processes.
• Proficiency in Microsoft Office Suite, particularly Excel.
• A demonstrable interest to develop technical aptitude in HR technology or database management.

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by decoding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today the brand continues to break records across countries, channels and categories, scales at pace and has experienced exceptional growth over the last 10 years.

With more than 2,300 employees worldwide, it is a truly global business delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading technology, all within a culture that embraces challenges, disruptive thinking, winning together and sharing the magic. Charlotte Tilbury Beauty is dedicated to empowering everybody around the world to be the most beautiful version of themselves and celebrates diversity, welcoming people with diverse backgrounds, cultures, voices, beliefs and perspectives into our workforce.

• Be part of a values‑driven, high‑growth journey with an ultimate vision to empower everyone everywhere to be the best version of themselves.
• Hybrid model with flexibility, allowing you to work in a way that best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with a pension and life assurance for all.
• Wellness and social benefits, including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work on our allocated dog‑friendly days and spaces.
• Generous product discount and gifting.

We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs and perspectives into our growing global workforce. By doing so, we better serve our communities, customers and employees – and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty, please follow our Linked In page.