Senior HR Advisor - Marketplace

About the role

Deliveroo is building a company where everyone can feel they belong, can grow and do the best work of their careers. We're looking for a Senior HR Advisor to join our London HQ People Team and support one of the most dynamic areas of the business (Marketplace & New Verticals).

Reporting into our International HR Director,
this role will start as soon as possible and will run until the end of September 2026. You will be required to work on a hybrid basis, with a minimum of 3-days per week in the office.

This is a hands‑on role in a fast‑moving, operational environment and would be ideal for someone who enjoys pace, autonomy and being close to the action.

• Employee relations & Investigations: Support on employee relation case work and investigations

• Advising managers and employees. Offer leaders in the UK commercial advice in resolving people issues and proactively educate teams on HR policies and processes, building management capability in this space. Support leaders in translating strategy into action through sound advice, whilst tailoring approach through understanding the nuances of different working environments

• Collaboration with HR Business Partners. Help build people processes and programmes across our Technology. Support with employee relations, talent, learning and development and performance management.

• Drive process improvement. Help implement and refine people strategies and own projects that create an outstanding employee experience as we continue to grow in line with our people ambitions

• Owning our People data. Help the team ensure all our employee data is organised and maintained efficiently in our Workday system so that we make data informed decisions and influence leadership.

• Championing our People culture
  . Be a role model of our People values, and lead a positive, inclusive and progressive culture throughout the company coaching managers and ensuring behaviours are aligned.

• Celebrating differences. Ensure Deliveroo's diversity, equity and inclusion values and goals are embedded throughout our people strategy and processes.

• HR experience with at least 2+ years experience supporting at HR Advisory level.
• Significant Employee Relations and advisory experience.
• Knowledge of relevant UK labour laws regulations and employment standards. Any other global experience is a plus.
• Consumer‑facing scale‑up business.
• Strong communicator, someone able to work with all levels of employees & leaders.
• Collaborator, someone who excels working with different departments and at all levels.
• Knowledge of Workday and Google Suite/Workspace would be a significant plus.
• A curious, learning mindset with a constant focus on process improvement opportunities to make things better or simpler for the business and our people.
• Analytical and Data‑driven - spotting trends and promoting data integrity.
• Aligned to our mission for being a company that builds defining careers and passionate about providing a world‑class employee experience.
• Experience working in a growing and evolving team, being someone who embraces change and thrives in an environment where they can lead projects, enjoys working both autonomously and collaboratively, in an ever‑changing, ambiguous and fast‑paced environment.

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology‑driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including…