SME Mortgage

👋🏻 Hi, we are Fintech

OS!

We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The Fintech

OS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches : with Fintech

OS, financial institutions can get up and running with new financial solutions in as little as 12 weeks.

We are seeking a highly skilled SME Mortgage to serve as a trusted advisor for prospects, customers, and partners within the UK mortgage and lending ecosystem. This hybrid role bridges pre-sales , solution consulting , and delivery , ensuring that clients fully leverage the power of the Fintech

OS platform to build innovative, digital-first lending experiences.

The ideal candidate combines deep UK mortgage domain expertise , hands‑on technical capability , and strong client‑facing communication , guiding organizations from discovery through design, build, testing, and adoption.

• Act as a trusted advisor to prospects and newly onboarded customers, illustrating how Fintech
  
  OS can transform their lending operations into modern, digital‑first businesses.
• Support pre‑sales teams by architecting, engineering, and demonstrating tailored mortgage and lending solutions.
• Engage credibly with stakeholders at all levels, from engineers to executives, ensuring alignment and clarity on solution direction.
• Proactively address concerns, mitigate risks, and represent Fintech
  
  OS technology with confidence and professionalism.
• Collaborate with product specialists and ecosystem partners to craft competitive solutions aligned with regional and market‑specific UK mortgage needs.

• Lead requirements elicitation sessions and discovery workshops to capture functional, non‑functional, and technical specifications.
• Translate business requirements into solution designs leveraging the Fintech
  
  OS platform, defining data flows, integrations, and architecture components.
• Perform Gap Analysis to determine what can be achieved through configuration versus extension or customization.
• Document solution specifications clearly for development teams and provide continuous functional guidance throughout the delivery lifecycle.
• Participate in and / or lead testing, training, and knowledge‑transfer activities to foster client and partner self‑sufficiency.
• Triage issues and change requests, driving the resolution process while supporting all delivery project stakeholders.
• Deliver onsite and online training—standard or customized—to both customers and Fintech
  
  OS partners.
• Contribute to internal methodologies, frameworks, best practices, and expert content relevant to mortgage and lending solutions.
• Coach and mentor new colleagues, contributing to onboarding and capability‑building initiatives.
• Provide continuous feedback to Product teams to shape future improvements to the Fintech
  
  OS platform.

• Work as a bridge between Delivery, Technology, and Pre‑Sales teams to ensure a consistent, high‑quality customer journey from initial engagement through ongoing adoption.
• Support Customer Success and Partner Success teams by addressing technical queries, providing recommendations, and advising on solution approaches.
• Enable Fintech
  
  OS partners to use the platform effectively, especially within mortgage and lending solution contexts.

• Several years of experience with API‑driven architectures.
• Hands‑on engineering capability, including the ability to prototype solutions and contribute code or configuration to accelerate customer value.
• Strong understanding of traditional enterprise architecture within financial institutions, paired with advocacy for modern, digital‑first approaches.
• Deep knowledge of cloud‑native, service‑oriented, and event‑driven architectures, including security and compliance considerations.
• Proven ability to define and document data exchanges and integrations with third‑party systems.

• Mandatory UK mortgage experience with…