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O2C Business Transformation Manager

Job in City Of London, Central London, Greater London, England, UK
Listing for: Capgemini
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    SAP Consultant, Systems Analyst
Job Description & How to Apply Below
Location: City Of London

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future.

By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About the job you're considering

As an integral part of Capgemini's IFAO Project & Consulting Team, you will help guide our Clients towards large-scale transformations using automation and technology solutions at the very forefront of innovation in C2C area. You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects. We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient transitions and transformations that Clients expect from Capgemini.

Your role
  • Participate in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients
  • Participate in the projects that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar
  • Apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking, ESOAR) to the area of expertise for the continuous improvement and transformation purposes
  • Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise. Keep abreast of technology technological developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise
  • Act as a Stream Lead or Project Lead, having full accountability for high quality deliverables with minimum guidance. Bear the full accountability for all project deliverables, as well as own personally certain project deliverables that could be related to documentation of identified process challenges, potential improvements and benefits, report out, or business cases. Conduct Quality Assurance on the deliverables developed by junior team members.

    Manage and coach the other members of the project team
  • Analyze data and information received from Client, utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey

Additional requirements for this role are to have experiences in one or more of the below areas with an understanding of the processes and the integration requirements in the supply chain flowing from:

Demand forecasting - qualitative and quantitative supply/demands (Volume and value), IBP (Category and Customer plans), scenario planning with strategic and operational execution following into Logistics/Transportation (Primary/Secondary/Warehousing) and Stock movements into the Order to Cash cycle.

Your skills and experience
  • Proven experience (at least 9 years) and strong process knowledge within finance following areas:
    Order-to-Cash (O2C) - Order Management, Billing, Credit Management, Cash Application, Collections, Disputes
  • Proven experience working preferably in FMCG (CPG) (At Least 2-3 years)
  • Proven experience in one of the following roles:
    Project Stream Lead / Solution Lead…
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