Information Systems Assistant

Role Summary

We are seeking an Information Systems Assistant (Business Process Automation) to support the design, development, and maintenance of our clients digital forms and workflow solutions within SharePoint Online using Nintex Automation Cloud.

The successful candidate will assist with modernising business processes by migrating legacy SharePoint workflows and forms to cloud-based solutions, supporting users, and ensuring systems are reliable, efficient, and fit for purpose. This role is ideal for a technically capable professional with hands-on SharePoint and workflow automation experience who is looking to further develop their skills in a collaborative ICT environment.

Reporting to a senior technical team member, the Information Systems Assistant will:

• Assist in the design, customisation, and maintenance of SharePoint Online forms using Nintex Automation Cloud Forms.
• Support the development and enhancement of automated workflows for SharePoint Online lists and libraries using Nintex Automation Cloud Workflows.
• Help analyse existing SharePoint on-premises workflows and Info Path forms and support their recreation in SharePoint Online.
• Participate in end-to-end testing, including functional and user acceptance testing of forms and workflows.
• Collaborate with technical and business stakeholders to review requirements and ensure solutions meet business needs.
• Assist with troubleshooting, optimisation, and performance improvements for deployed solutions.
• Provide technical support and guidance to end users, including issue resolution and basic training where required.
• Support documentation of processes, workflows, and system configurations.

• Bachelor’s degree in computer science, Information Technology, or a related discipline.
• Minimum 2 years’ experience working with SharePoint (2019 and/or SharePoint Online).
• At least 2 years’ experience developing workflows and forms using Nintex (on-premises and/or online).
• Minimum 1 year of hands-on experience using Nintex Automation Cloud for SharePoint Online forms and workflows.

• Strong working knowledge of SharePoint Online and a good understanding of SharePoint on-premises environments.
• Experience creating and managing SharePoint lists, libraries, and content types.
• Solid understanding of workflow automation, business process mapping, and optimisation principles.
• Ability to analyse requirements and translate them into practical technical solutions.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently while also contributing effectively within a team environment.
• Good organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills in English.

• Experience working with Info Path forms.
• Exposure to system migrations or cloud transformation projects.
• Experience supporting non-technical users in a business environment