Services Sales Engineer

Overview

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Your Career The Services Sales Engineer (SSE) role is a creative and outgoing, services pre–sales professional with a passion for technology evangelism and custom solution development as a contributor to business development efforts. The SSE is experienced at both architecting and sizing the service elements required to enable the PANW platform. The SSE is also a seasoned presenter on how successful technology, blended with services, translates into business value.

The SSE will contribute to growing the PANW services business by working directly with customers, helping them to define the service requirements necessary to maximize the value from the technology investments in pursuit of their desired technical and business outcomes. The SSE will work closely with the Services Sales team, Core and Specialist Sales. The SSE will also establish close partnerships with Delivery teams, Global Delivery Practices and other subject matter experts across the Palo Alto Professional Services organization.

The role of an SSE is one that is fast paced, where the collective objective is to enable PANW customer's to achieve their digital transformation in a secure and safe manner through utilizing the surrounding services wrapper to meet each customers unique needs. The successful candidate will be able to assist customers in planning for large–scale transformations recommending the appropriate blend of services to leverage the value within the PANW portfolio.

Your Impact Working with Services Sales to articulate PANW unique perspective on GTM services, credentialing delivery competency, IP and expertise using success stories to meet customer needs. Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios. Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and value–based outcomes.

Collaborating with Services Sales to drive business growth for PANW Services in your aligned territory.

• Gathering, understanding and defining customer-specific requirements and expectations for value-based outcomes in workshop-based scenarios.
• Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer-specific scope requirements and value-based outcomes.
• Collaborating with Services Sales to drive business growth for PANW Services in your aligned territory.

Your Experience

• Proven track record in technical consulting, pre–sales and/or delivery experience, working within an IT or Cyber Security services organization.
• Self–motivated and detail–oriented.
• Strong written, verbal and presentation skills.
• Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer…