AI Solution Architect

AI Solution Architect About Tungsten Automation

Tungsten Automation (formerly Kofax) is a global leader in AI-powered workflow automation solutions. We specialize in streamlining data-intensive workflows, driving digital transformation, and delivering intelligent automation solutions for enterprises worldwide. Our Total Agility platform is at the forefront of revolutionizing intelligent document processing, workflow automation, and process orchestration.

We are seeking a highly skilled and innovative AI Solutions Architect to design and implement cutting-edge AI-driven solutions using Tungsten Automation's platform. This role combines deep technical expertise specifically with artificial intelligence, strategic consulting, and solution design to deliver transformative automation outcomes for enterprise clients. The ideal candidate will be a trusted advisor to clients, leveraging artificial intelligence along with the Tungsten Automation platform to solve complex business challenges and drive digital transformation initiatives.

• Lead AI-Powered Solutions
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  Design and implement AI-powered automation solutions using the Total Agility platform, with a focus on leveraging AI/GAI technologies and large language models (LLMs)
• Advanced AI Integration
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  Apply experience with retrieval-augmented generation (RAG), vector databases (e.g. Pinecone, Weaviate, FAISS), and enterprise search for AI-driven knowledge discovery
• Optimize AI Performance
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  Utilize practical experience designing structured prompts, fine-tuning models, and cost optimization strategies
• Cloud Architecture
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  Incorporate cloud architecture best practices to design scalable, secure, and efficient deployments of Total Agility solutions

• Platform Expertise
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  Act as the subject matter expert on the Total Agility platform, staying up to date with its features, capabilities, and roadmap
• Tungsten Solutions Knowledge
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  Maintain a firm understanding of all primary Tungsten Automation solutions and offerings
• AI and ML Capabilities
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  Leverage AI and machine learning capabilities, including natural language processing (NLP), computer vision, and LLMs, to optimize document processing, data extraction, and decision-making workflows
• Programming and Development
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  Apply relevant programming skills (e.g., Python, Java, or .NET) to support solution development and customization within Total Agility
• Technology Innovation
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  Identify opportunities to integrate emerging technologies into client solutions, driving innovation and competitive advantage

• Strategic Partnership
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  Partner with enterprise clients to conduct discovery sessions, assess business needs, and recommend tailored automation strategies
• Technical Presentations
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  Deliver compelling technical presentations, product demonstrations, and proof-of-concept engagements to showcase the Total Agility platform's value
• Stakeholder Relationships
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  Build trusted relationships with key stakeholders, including C-level executives, to drive adoption and long-term success of Tungsten Automation solutions
• Production AI Experience
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  Leverage experience with deploying, monitoring, and maintaining AI/LLM models in production (e.g., Azure ML, AWS Sagemaker, or Kubernetes-based ML pipelines)
• Thought Leadership
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  Provide thought leadership on AI-driven automation trends and best practices, both internally and externally

• Product Alignment
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  Collaborate closely with Product Management and Strategy teams to align client needs with the Total Agility platform's roadmap and strategic direction
• Strategic Feedback
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  Provide feedback to Product Management and Strategy on emerging trends, client requirements, and opportunities for innovation
• Team Collaboration
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  Work with Professional Services and Sales teams to ensure seamless solution delivery and client satisfaction
• Mentorship
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  Mentor and support junior team members, fostering a culture of innovation and technical excellence

• Key Client Management
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  Serve as the primary point of contact for high-value clients and partners, building trusted relationships and driving long-term partnerships
• Adoption Leadership
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  Lead strategic initiatives to expand the adoption of Tungsten Automation's solutions across client organizations
• Continuous Improvement
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  Identify opportunities for innovation and continuous improvement in client workflows, leveraging Tungsten Automation's cutting-edge technologies

• Enterprise Security
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  Maintain a strong grasp of enterprise security practices (IAM, data encryption, SOC2, GDPR, HIPAA) when integrating AI into regulated industries

• Bachelor's degree in Computer Science, Information Systems, or a related technical field required
• Advanced degree preferred
• Relevant AI/ML certifications are a plus

• 10+ years proven experience in solution architecture,…