IT Change Manager; Associate Vice President

Role Overview

As an IT Change Manager, you will be at the forefront of planning, coordinating, and controlling IT changes within the bank's technology landscape. Your expertise will ensure that changes are executed smoothly, with minimal risk and disruption, while adhering to internal controls and regulatory requirements.

• Own and manage the end-to-end IT change management process.
• Chair Change Advisory Board (CAB) meetings for assessing and approving changes.
• Collaborate with technical teams and business units to evaluate change impact and associated risks.
• Ensure changes are implemented within agreed change windows to maintain business continuity.
• Ensure compliance with internal policies and external regulatory standards (SOX, PCI-DSS, etc.).
• Maintain accurate records of change requests, approvals, and risk assessments.
• Lead root cause analysis for unauthorised or failed changes to reduce risk exposure.
• Track and report on change metrics to inform performance improvement initiatives.
• Identify opportunities to enhance change processes and support digital transformation goals.
• Collaborate closely with Dev Ops and Release Management teams.

• Proven experience in IT Service Management or Change Management roles.
• Strong understanding of regulatory compliance (SOX, PCI-DSS, GDPR, etc.).
• Familiarity with Dev Ops, CI/CD pipelines, and Agile delivery models.
• Proficiency in ITSM tools (e.g., Service Now) and risk assessment methodologies.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• ITIL Certification (Intermediate or Expert level).
• Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable.

• Location:
  
  London (3 days on-site)
• Duration: 6 months (possibility for extension)
• Daily Rate:
  Circa 600
• Working Pattern:
  Full Time (40 hours per week)

If you are ready to lead impactful change and be part of a reputable banking institution, we want to hear from you!

At our client's organisation, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and are dedicated to providing reasonable adjustments to support you throughout the hiring process.

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Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.