Channel Systems Engineer

Overview

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

The Team Our SE team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development.

Our Systems Engineering community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Job Summary As a GSI Channel Systems Engineer managing specific Global Systems Integrators, your role will involve providing leadership, technical expertise, and guidance to these strategic partners on their journey towards becoming key Palo Alto Networks partners. Unlike a standard regional role, this position requires working with complex, global organizations. You will work as a technical leader with GSI partners, providing technical expertise to support the technical sales, service creation, and implementation of company products and solutions.

This role involves collaborating with GSI partners to build technical practices, training them on technical aspects, and ensuring the successful design of joint service offerings. You will act as a trusted advisor, driving growth by fostering strong relationships with GSI solution architects and practice leaders.

• Serve as the primary technical leader for assigned GSI partners.
• Collaborate with focus GSIs to develop comprehensive business plans that align to strategic objectives, specifically focusing on joint service creation and managed service offerings.
• Apply Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards.
• Plan and drive detailed technical training sessions for GSI teams, ensuring they are proficient in the company’s products and able to embed them into their own consulting and delivery frameworks.
• Assist in the development and deployment of channel enablement materials suited for large-scale integrators, such as reference architectures and technical guides.
• We are working to create partner experts for life.
• Provide technical pre-sales support to partners, including product presentations, demonstrations, and complex solution architecture design for large-scale transformation projects.
• Collaborate with your sales peers (GSI Alliance Managers) to identify opportunities for new partnerships and expand existing ones.
• Support GSI partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams.
• Collaborate with the product management and development teams to provide feedback on product…