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Hybrid Service Delivery Manager - Customer Success
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-03-11
Listing for:
Wavenet
Full Time
position Listed on 2026-03-11
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading communications solution provider in the United Kingdom is looking for a Service Delivery Manager to enhance customer service and drive continual improvement. This customer-facing role involves managing relationships and ensuring commitments are met while identifying upsell opportunities. The ideal candidate has over 2 years in a customer-facing role, preferably in the IT or Telecoms sectors. The position requires exceptional communication skills, resilience, and a customer-centric mindset, with responsibilities that include contract management and stakeholder engagement.
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