Distinguished Architect

Location: City Of London

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales Job  Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core.

This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level.

You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable.

- and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments.

Why "Cross Cloud"?

The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with Mule Soft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond.

Your Impact and Responsibilities Strategic Architecture Leadership Define and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level.

Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers.

Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including Mule Soft, Informatica and emerging standards such as MCP.Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures.

Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster.

Customer Engagement Lead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts.

Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first…