Technology Platform Lead - Modern Workplace

About this opportunity

Modern Workplace is an enterprise platform that brings together tools, technology, and support to enable colleagues to work effectively anywhere. It delivers a seamless digital experience across devices and collaboration tools, while driving productivity through modern tech, automation, and AI (e.g. Copilot). Strong governance ensures these capabilities are delivered safely and consistently, supporting transformation, reducing risk, and enabling a more connected, future‑ready organisation.

We’re an innovative, fast‑changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

The Modern Workplace Platform operates a “1‑in‑a‑box” model, combining TPL and BPL accountability to create shared ownership for both the ‘What’ (backlog and value) and the ‘How’ (technology and delivery) across the majority of labs and products, supporting the delivery of a world‑class product and engineering organisation with a strong focus on service. The role also works closely with the Modern Workplace BPL to align on physical and technology workplace outcomes, OKRs, and delivery across the Group.

It owns platform strategy, OKRs, and backlog management, driving outcomes across financial performance, delivery, service resilience, people capability, and risk, and is accountable for how technology is designed, built, and operated, ensuring solutions are secure, resilient, and scalable, and aligned to Group strategy.

Strong experience shaping future capability, articulating a clear skill‑based vision and delivering it through reskilling, upskilling, workforce planning (including recruitment and early careers), and effective use of Group frameworks, learning opportunities, and cost models to build a world‑class product and engineering organisation. Proven ability to define and deliver a compelling platform vision and roadmap, driving measurable value and improving how we serve those who serve our customers.

Ability to align initiatives from team to lab to platform, connecting OKRs to Group strategy, and balancing short‑and‑long‑term priorities with a strong commercial focus. Demonstrated experience owning platform outcomes end‑to‑end, including strategy, OKRs, backlog management, financial performance, delivery, service resilience, people capability, and risk, with accountability for how technology is designed, built, and operated.

Extensive experience leading and empowering engineering teams within agile, Dev Ops environments, embedding effective ways of working, enabling focus on the right problems, and driving value through modern tooling (e.g. Jira) and delivery practices. Strong technical leadership across architecture and engineering, including engineering standards, delivery practices, platform scalability, service management, security, operational resilience, and modern software design, build, and release practices.

Deep technical expertise across a broad range of engineering domains, including systems architecture, integration (including third parties), Dev Ops, data, automation, and hosting, with the ability to adapt approach to deliver the best solution and ensure technology remains Evergreen.

Experienced collaborator and influencer, with the ability to build strong, trusted relationships across business, technology, risk, and suppliers (including regulators), resolve complex challenges, and communicate clearly to drive key decisions and outcomes. Strong understanding of customer behaviour, competitor landscape, and emerging technologies, using these insights to improve user and customer journeys and deliver exceptional colleague‑facing experiences (e.g. devices, collaboration tools, workplace environments).

Strong risk, governance, and regulatory awareness, ensuring decisions align to Group standards, security and technology policies, and approved delivery frameworks, with the ability to identify, monitor, and mitigate commercial and customer risks.

Commercially astute and financially accountable, able to manage resources effectively, optimise cost,…