Technology AI Business Partner

Career Opportunities:
Technology AI Business Partner (10981)

Requisition
10981
-Posted
- Technology

- London

Job title:

Technology AI Business Partner

Department:
Technology

LOCATION:

Marble Arch, London

REPORTING TO:
Technology Business Partner Lead

TYPE OF

CONTRACT:

Full-Time

As Technology AI Business Partner
, you will play a critical role in translating British Land’s AI strategy into practical, value‑led delivery across the business. You will act as a key enabler connecting Technology, Governance and business teams
, ensuring AI tools and automation are deployed where they create clear value, within defined governance and risk guardrails.

It is a hands‑on, commercially focused business partnering role, responsible for:

• Supporting the Digital Skills & AI Forum to drive adoption of AI productivity tools
• Supporting well‑governed AI proofs of concept (PoCs)
• Helping teams translate real business problems into clearly scoped, value‑led AI initiatives
• Ensuring AI activity is tracked, governed and aligned to strategic priorities

You will operate across all four pillars of the AI strategy — productivity tools, specialist AI, back‑office automation and front‑office platforms — working closely with business leaders, the AI Board, and the Digital Skills & AI Forum.

• Act as the day‑to‑day business partner for AI adoption, supporting teams across Corporate, Real Estate, Development and Operations.
• Translate strategic objectives into practical AI use cases, with clear outcomes, benefits and delivery plans.
• Help teams distinguish between everyday productivity use, specialist AI tools and higher‑risk agentic or workflow automation.

• Provide hands‑on expertise and content to the Digital Skills & AI Forum to support adoption and effective use of approved AI productivity tools (e.g. Copilot, Claude, ChatGPT where approved).
• Work hands‑on with teams to identify high‑value use cases, improve ways of working and build practical AI confidence.
• Support and contribute to the Digital Skills & AI Forum, sharing best practice and surfacing emerging needs and risks.

• Partner with business teams to shape specialist AI opportunities by structuring use cases, defining success measures, developing business cases, and scoping proposals for governance. Tool identification remains business‑led; the Tech AI Business Partner ensures ideas are robust and delivery‑ready before entering the governance process.
• Coordinate PoCs with Tech colleagues and suppliers to ensure timely, well‑governed delivery.
  
  Ensure benefits, costs and risks are documented and visible within the AI use‑case portfolio.

• Ensure AI initiatives follow agreed governance and acceptable‑use frameworks, escalating appropriately based on risk.
• Support the AI Board through accurate use‑case documentation, benefits tracking and early visibility of issues.
• Help embed consistent benefits tracking so AI value is measurable, not anecdotal.
• Support the demand‑shaping and scoping of material back‑office automation initiatives — those that go beyond the Microsoft suite, require architectural input or carry significant scope.
• Work closely with the Head of Technology Business Partnering to ensure the Technology perspective is properly represented, and with the Head of PMO & Value Architecture to ensure alignment with portfolio governance.
• Delivery resource for these initiatives will be commissioned on a project basis; this role provides the requirements and scoping input that makes commissioning effective.

• You are a strong business technologist who combines commercial awareness with the ability to work hands‑on with teams.
• You are comfortable operating in emerging, ambiguous spaces, but disciplined about structure, governance and outcomes.

• Experience in a Technology Business Partner, Business Analyst or similar role, working closely with non‑technical stakeholders.
• Strong understanding of how digital and AI tools can improve processes, productivity and decision‑making.
• Experience shaping requirements, business cases and benefits tracking.
• Ability to explain AI concepts clearly and pragmatically to non‑technical audiences.
• Comfortable navigating governance, risk and compliance considerations.
• Strong stakeholder management and facilitation skills.

• Commercially minded and outcome‑focused.
• Confident working across multiple teams and priorities.
• Pragmatic, structured and calm in ambiguity.
• Curious, with a genuine interest in how AI is changing ways of working.
• Credible and trusted — able to challenge constructively where needed.

We are committed to providing an accessible and inclusive process.