AI & Automation Manager

Overview

Implementing it properly across a business, driving adoption, improving efficiency and delivering measurable outcomes is something else entirely. This role is for someone who can bridge the gap between strategy and execution, identifying opportunities for automation, designing solutions, managing implementation and ensuring they actually get used. You’ll work across multiple business functions, partnering with stakeholders to understand processes, uncover inefficiencies and deliver AI and automation initiatives that create genuine commercial impact.

• Leading AI and automation projects from initial discovery through to implementation and adoption
• Mapping and analysing business processes to identify opportunities for improvement
• Designing and deploying automation workflows that reduce manual effort and improve operational efficiency
• Running stakeholder workshops and translating business requirements into practical solutions
• Managing change, training users and driving adoption across the organisation
• Developing AI and automation roadmaps aligned to wider business objectives
• Establishing KPIs and measuring the success and ROI of automation initiatives
• Working closely with technical teams whilst remaining highly visible to senior business stakeholders

We’re looking for someone who has successfully delivered automation and AI projects within a commercial environment and can demonstrate tangible business outcomes.

• AI, automation or digital transformation programmes
• Process improvement, operational excellence or business transformation
• End-to-end project delivery and stakeholder management
• Workflow automation platforms and AI-enabled business solutions
• Process mapping and business analysis
• Change management and user adoption initiatives
• Building business cases, KPIs and ROI frameworks

• Experience leading multiple automation projects simultaneously
• Strong commercial awareness and an ability to prioritise initiatives based on business value
• Confidence engaging with senior leadership teams
• A track record of driving measurable efficiency improvements
• The ability to translate technical concepts into clear business outcomes

• Significant investment and commitment to AI and automation
• Opportunity to shape strategy rather than simply execute tasks
• High level of visibility across the business
• Genuine opportunity to influence how technology is adopted at scale

Salary of £70,000 - £90,000 reflecting the level of experience required.

This role is based across 2 offices - 1 in London, the other in Berkshire. This role will suit someone who has already delivered meaningful AI and automation initiatives and is looking for an opportunity to take ownership of a broader transformation agenda.