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Microsoft M365 Support Engineer
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-06-13
Listing for:
3004 Avanade UK Limited Company
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Administrator, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Location
Reading (full time on site)
Role OverviewMicrosoft 365 Support Engineer – support M365 deployments, ensuring customers deliver as expected.
Key Responsibilities- Deliver M365 L1/L2 support to customers.
- Own tickets and deliver support within SLA.
- Communicate progress to customers and maintain strong relationships.
- Collaborate with team and delivery centre staff.
- Maintain up-to-date knowledge of the M365 suite and related tools and products.
- Experience with at least two of the following M365 technologies:
Exchange, One Drive for Business, SharePoint, Teams, ENTRA. - Desirable Microsoft examinations.
This role requires UK Government Security Clearance or eligibility to undergo the SC vetting process.
About You- Embrace challenges, possess a keen intellect and a thirst for knowledge.
- Collaborate seamlessly, fostering open and effective communication.
- Bring creativity and explore groundbreaking solutions.
- Motivated to develop and grow your skills.
- Opportunity to work for Microsoft’s Global Alliance Partner of the Year (20 years in a row).
- Real-time access to technical and skilled resources worldwide.
- Dedicated career advisor to support growth.
- Training and paid certifications minimum 80 hours per year.
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