Senior User Researcher

Responsibilities

• Build user-centred practices in new teams.
• Align user research activities with wider plans to inform a service proposition.
• Carry out user research and supervise and develop other user researchers to improve research practice.
• Advocate for inclusive research practices, ensuring accessibility for all users.
• Apply a wide range of primary and secondary user research methods.
• Analyse and synthesize research data, advising on appropriate techniques and critiquing findings to ensure best practice.
• Present research findings, tailoring summaries for different audiences.
• Understand the social and technological context of projects.
• Provide strategic insight, aligning user research activities to support decision making and action.
• Understand the technologies used to build and operate digital services.
• Help teams adopt user-centred and agile practices, embedding them into agile workflows.

• Have experience working to the GDS design principles or equivalent standards in the UK Public sector.
• 4+ years of user research experience.
• Full right to work in the UK.
• Eligibility for Security Clearance.
• Hybrid working model experience.

• Hybrid working model with some flexible working.
• 25 days' holiday.
• Private medical health care via Vitality.
• Pension contribution and life assurance.
• Professional certifications supported as part of learning and development.
• Retail discounts across restaurants, supermarkets, travel, leisure, and health services.
• Access to Employee Resource Groups for diverse backgrounds.