Senior Project Manager

Senior Project Delivery Manager

Contract type: Permanent Full Time

Location: London or Newcastle offices based with a minimum 2 days a week attendance in either office.

Salary: London £74,000;
Newcastle £62,900 plus civil service employee pension contribution of 28.9%

Nationality Requirement: UK Nationals;
Commonwealth nationals with right to work in the UK;
Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS). We do not provide sponsorship for work visas.

Final date to receive applications: 11.59pm Sunday 28th June. Two‑stage interview process: 1st stage over MS Teams on 6th July; final stage at our offices on 13th July, requiring a short presentation.

The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government.

The Senior Project Delivery Manager leads delivery of digital projects and work streams within the Digital Services team. The role reports to the Head of PMO or equivalent and operates in a matrix management environment.

• Project Management – Set up projects with NAO templates, maintain plans and controls, provide clear updates to management, raise concerns, issues and risks, and coordinate project teams.
• Internal/External Relationships – Build effective relationships with DS management, Engagement & Change, Business Analysts, Test Leads, Delivery Managers, Programme/Project Boards, and external suppliers.
• Resources Managed – No line‑management responsibilities; staff allocation depends on project size; manage external consultants and specialists as required and support project budgets and financial controls.

• Lead day‑to‑day management of Digital Services projects, defining scope, goals and deliverables.
• Produce high‑quality project reporting and governance documentation.
• Monitor and manage project budgets and forecasting.
• Establish project controls (governance, risk, issue management).
• Lead stakeholder communications, change management plans, and manage dependencies and timelines.
• Coordinate delivery teams, delegate tasks, and ensure timely, cost‑effective delivery.
• Capture lessons learned and share best practices.
• Ensure solutions align with business needs, data architecture and relevant information.

• Provide timely, delivery‑focused feedback on project team contributions.
• Support, coach and coordinate team members and contractors.
• Delegate tasks and resolve issues within the project team.

• Formal training and experience in at least one modern software development lifecycle/methodology (e.g. PRINCE2, Agile) – essential.

• Delivering digital change initiatives and projects including infrastructure, cloud, or network related change.
• Strong leadership and coordination skills for multi‑disciplinary teams.
• Experience planning, monitoring and reporting on projects using MS Project, Azure Dev Ops or similar.

• Experience using Azure Dev Ops.
• Experience in workshop facilitation.

• Positive, delivery‑focused approach.
• Excellent people, negotiation and conflict‑management skills.
• Strong verbal and written communication, including presentation skills.
• Clear articulation of project concepts and issues to technical and non‑technical staff.
• Understanding of business analysis techniques and how they support digital change projects.
• Ability to prioritise and execute tasks in a complex, changing environment.

We are committed to ensuring an open and inclusive environment and encourage applications from all candidates irrespective of gender, ethnicity, age, or background.

Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role.