Customer Solutions Design Specialist; Aruba

Our team lead the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft and technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & Next Gen FWs to name but a few. We take High Level Designs into the Low Level detail at the Post-Sale stage, then implement the solution followed by thorough testing before handing over into the relevant support or managed service teams.

We're looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive to completion. Keeping the customer at the heart of everything they do. You'll need to have the ability to translate the technical and business perspectives and to lead others.

• Collaborate with customers to understand their technical requirements and translate them into clear, detailed solution designs using established design methodologies.
• Lead the technical direction of projects, ensuring optimal solution design that meets customer needs and aligns with best practices.
• Oversee review and validation processes for new developments and existing products, ensuring seamless integration and considering the broader impact on the product roadmap.
• Drive continuous improvement in design and delivery capabilities for end-to-end technical solutions.
• Manage customer solution design engagements, including creating statements of work and coordinating any third-party deliverables.
• Build strong, trusted relationships with senior stakeholders by providing expert service design guidance and influencing strategic decisions.
• Resolve complex solution and service challenges, lead root cause analysis, and manage escalations effectively.
• Identify potential risks proactively and implement robust controls and mitigations, ensuring compliance with industry standards and company policies.

• Proven experience in network design, ideally with enterprise or public sector clients.
• HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following:
  • Aruba AOS-S Switches
  • Aruba AOS-8 WLAN
  • Aruba AOS-CX Switches
  • Aruba AOS-10 WLAN
  • Aruba Central
  • Aruba Clear Pass
  • Aruba SD-WAN

• Traditional Cisco WAN
• Traditional Cisco LAN
• Cisco Wireless
• Cisco SDA
• Catalyst Centre
• Cisco ISE

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme