Junior IT Technician
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-06-20
Listing for:
Ark Schools
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Responsibilities
- Providing IT support across one or more schools, diagnosing and resolving common technical issues
- Managing and progressing support tickets in line with SLAs
- Maintaining clear communication with users throughout issue resolution
- Supporting devices including Windows, macOS and ChromeOS, troubleshooting basic network and connectivity issues
- Supporting classroom technology and AV equipment
- Assisting with device rollouts, upgrades, and IT projects
- A strong interest in IT and a desire to build a career in technical support
- Basic understanding of IT systems and troubleshooting
- Good communication and customer service skills
- Ability to manage workload and prioritise tasks
- A proactive and willing-to-learn attitude
- Understanding of IT support in a multi-user environment
- Knowledge of data protection and information security principles
- Strong written and verbal communication skills
- Ability to maintain confidentiality and professionalism
- ITIL 5 Foundation qualification, or motivated to work towards one
- Right to work in the U.K.
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