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Oracle ERP Triage & Support Specialist
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-06-24
Listing for:
IBM
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
IBM is looking for a dedicated customer support professional for the UK Future Now project. This role involves managing Oracle ERP and HCM modules, ensuring high levels of customer service, and resolving incidents effectively. You will work closely with clients to understand and address their needs, document case details, and contribute to training plans for continuous improvement.
Ideal candidates will possess excellent communication skills and a strong ability to build rapport, problem-solve, and prioritize tasks under pressure in a consultancy environment.
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