Technology Resilience & Continuity Lead
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-07-02
Listing for:
QBE Insurance Group
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
Disaster Recovery IT, Business Continuity, IT Project Manager, Cybersecurity
Job Description & How to Apply Below
Primary Details
Time Type:
Full time
Worker Type:
Employee
Location:
London, Permanent, Full time (hybrid)
QBE European Operations (EO) is seeking a Technology Services Resilience & Continuity Lead to establish and drive a comprehensive resilience capability across Technology Services. The successful candidate will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory and business expectations.
Responsibilities- Define and lead the EO Technology Services resilience and continuity strategy.
- Align disaster recovery and technology resilience capabilities with enterprise operational resilience objectives.
- Ensure resilience frameworks support business critical services and regulatory expectations.
- Embed and evolve the ITSCM strategy across EO, ensuring resilience capabilities address a broad and growing set of disruptive scenarios (e.g., cyber, ransomware, data corruption, infrastructure and third‑party events), in line with group direction.
- Partner with business continuity functions to ensure alignment between technology recovery and business recovery requirements.
- Lead and coordinate Technology Services input into regulatory responses and submissions (e.g., DORA and equivalent frameworks).
- Prepare and present resilience updates, insights, and risk positions at executive and leadership level.
- Build strong relationships with senior stakeholders across Technology Services, Risk, Compliance, and Business teams.
- Act as the central point of coordination for resilience‑related activity across EO Technology Services.
- Establish governance frameworks to ensure resilience standards are defined, implemented, and adhered to.
- Provide oversight and assurance of DR testing, resilience exercises, and recovery readiness across Technology Services.
- Ensure governance and assurance processes reflect the increased scope and complexity introduced by multi‑scenario ITSCM requirements.
- Define and oversee resilience testing strategy, including disaster recovery and scenario‑based exercises.
- Ensure testing coverage extends across all ITSCM‑defined scenarios, moving beyond traditional data centre recovery to include cyber, data integrity, and third‑party disruption scenarios.
- Identify and address gaps in resilience capability and recovery readiness.
- Lead oversight and engagement of resilience improvement initiatives, ensuring deliverables are aligned, tracked, and achieved.
- Significant experience in technology resilience, disaster recovery, ITSCM, or operational resilience.
- Strong understanding of resilience strategy, governance, testing, and recovery planning.
- Experience aligning technology recovery capabilities to business continuity and operational resilience requirements.
- Knowledge of RTO/RPO, critical service dependency mapping, and scenario‑based resilience planning.
- Proven ability to manage senior stakeholders and present resilience risks and insights at leadership level.
- Experience supporting regulatory, audit, and assurance requirements.
- Strong communication, coordination, and continuous improvement skills.
- Experience in financial services, insurance, or another highly regulated environment.
- Familiarity with DORA and other operational resilience regulations.
- Experience with cyber recovery, ransomware scenarios, data integrity events, and third‑party disruption.
- Exposure to crisis management, major incident management, and enterprise business continuity.
- Relevant certification in resilience, continuity, risk, or IT service management (e.g., ITIL or ISO standards).
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay…
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