Network Engineer

Role Summary

This role is part of a distributed global infrastructure team responsible for the availability and support of a hybrid on‑premises and cloud environment. The position is highly hands‑on, requiring design, implementation, troubleshooting and support across network infrastructure.

• Operate appliance and VM‑based vendor technologies via CLI or web interface to design, implement, install, diagnose, troubleshoot, upgrade, decommission and support all network areas.
• Respond to incidents, requests and assigned project work; raise and discuss change requests as necessary.
• Provide support across Cloud, Data Centre and office network environments for the business throughout the UK, Europe and Asia.
• Collaborate with wider IT infrastructure teams to ensure seamless operation of global network services.

• Experience in a network infrastructure team as a hands‑on network engineer.
• Operational and project engineering support for all aspects of enterprise IT networks.
• Hands‑on experience with Juniper, Cisco, Meraki, Forescout NAC, Forcepoint Web Proxy, Palo Alto, AV systems such as MS Teams and related technologies.
• Design and build network hardware, IP addressing, firewall rule‑sets, testing and roll‑out.
• Experience with wired and WiFi LANs and supporting Active Directory, DHCP, DNS and 2FA.
• Support for Azure cloud‑hosted environments and global WAN providers.
• Strong knowledge of Layer‑2/3, dynamic routing, MPLS, BGP, OSPF, VPN, certificate management, remote user access and firewall management.
• IT security best practices and familiarity with Service Now and Logic Monitor.

• ITIL Foundation, CCNA, CCNP.

• Microsoft server technologies (Win
  2019/2016/2012).
• VMware, Citrix and SD‑WAN.
• Previous work in insurance or financial services sector.
• Strong customer service mindset and a "can‑do" attitude.

We offer reasonable adjustments to accommodate needs, including flexible hours and hybrid working where possible. Other benefits include a supportive and inclusive culture with opportunities for career progression and continuous learning.