Market Expansion - Digital & Design - Connectivity; Senior Associate

Overview

The EMEA Digital Product Team leads product strategy, market expansion, development, commercialization, and regulatory considerations for digital channel products across the region. This Associate role within Digital & Design - Connectivity focuses on Corporate and Investment Banking (CIB) Payments Market Expansion with UAE onshore delivery and future market launches. You will partner across product, technology, operations, and control functions to translate an established market expansion blueprint into UAE-specific connectivity requirements, shape delivery outcomes, and help create a repeatable launch approach for subsequent markets.

As a connectivity product manager and product delivery partner, you will define, build, and launch the API and host-to-host (H2H) connectivity capabilities required for new-market entry. This includes scalable integration patterns, clear onboarding journeys, and a high-quality developer experience, aligned to Global Product standards with a focus on resiliency, security, and controls.

• Lead connectivity discovery for UAE Onshore and future market expansions, translating an existing market expansion blueprint into clear, market-specific product and delivery requirements; document gaps, decisions, and deviations to support governance and delivery alignment.
• Define and refine API and H2H connectivity requirements, including integration patterns and onboarding flows; support high-level considerations for access, authentication, and entitlements in partnership with technology and control teams.
• Partner with Technology (engineering, architecture, design, and information security) to shape solution design, prioritize the delivery backlog, and drive execution through to release using tools such as FR and JIRA to manage epics, stories, milestones, dependencies, and delivery risks.
• Coordinate testing and release readiness across functional, integration, and non-functional testing; ensure clear entry/exit criteria, defect triage discipline, and appropriate sign-offs for production readiness.
• Drive operational readiness and commercialization enablement for connectivity capabilities, including documentation readiness, implementation playbooks, internal training, communications, and client-change management support where required.
• Provide clear stakeholder communication and governance support, including regular updates, risk and issue tracking, decision-support materials, and escalation management across multiple work streams.
• Support adjacent market-entry considerations affecting connectivity delivery, including data localization impacts and regulatory nuances, in partnership with relevant subject matter experts.
• Capture lessons learned and produce reusable artifacts to improve delivery speed and consistency for future market expansions.

• Experience supporting market expansion, new-country rollout, or regional product launch programs, including adaptation of a repeatable blueprint into local-market requirements.
• Exposure to developer experience practices for enterprise connectivity (e.g., documentation standards, onboarding journeys, implementation support models, tooling, or process improvements).
• Exposure to data residency or localization requirements and regulatory-driven operating model constraints, without requiring the role to act as a regulatory specialist.
• Experience in product management, product delivery, implementation, or a similar role supporting digital channels and payments connectivity.
• Strong understanding of API and Host-to-Host (H2H) connectivity models, client integration contexts, and onboarding/implementation needs.
• Familiarity with SWIFT and ISO 20022 standards within payments and cash management domains.
• Understanding of cash management concepts (collections, payments, account structures, and liquidity management) and how clients integrate into banking services.
• Working knowledge of ERP functions (AP, AR, and Treasury) and Treasury Management Systems (TMS).
• Demonstrated ability to deliver in fast-moving, ambiguous environments with strong prioritization, execution discipline, and the ability to manage multiple parallel dependencies.
• Strong stakeholder management and communication skills across product, technology, operations, and control partners, with the ability to translate technical and delivery topics into clear outcomes and decisions.