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IT Triage & Support Specialist

Job in City Of London, Central London, Greater London, England, UK
Listing for: Travelfusion
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 46000 GBP Yearly GBP 30000.00 46000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Travelfusion is seeking a Technical Triage Analyst to provide analysis and technical support to end-users. This role requires strong technical knowledge and the ability to diagnose and resolve common problems quickly.

You will perform initial assessment and triage, troubleshoot, escalate when necessary, and maintain knowledge bases. Clear communication with users and teams is essential for a positive support experience, with detailed incident logging in the ticketing system.

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