Head of Platform Engineering

Summary

We're looking for a Head of Cloud Engineering to lead the design, delivery and continuous improvement of secure, scalable cloud platforms. You'll shape cloud infrastructure, automation and platform services across public cloud environments, ensuring reliability, security, performance and value while enabling teams to deliver great technology outcomes.

Here are some of the benefits we offer that make working for M&S just that little bit more special:

• After completing your probationary period, you'll receive a 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

• Lead the design, delivery and operation of secure, scalable cloud platforms across Azure, AWS and GCP environments.
• Drive automation through Infrastructure‑as‑Code, cloud engineering best practices and modern platform capabilities.
• Ensure cloud services are resilient, compliant and aligned to security, availability and operational standards.
• Enable effective Dev Ops ways of working, including CI/CD, observability, monitoring and lifecycle management.
• Partner with technology teams and suppliers to optimise performance, manage risk and maximise cloud value.

• Experienced in cloud platform engineering, with strong knowledge of Azure and exposure to AWS and/or GCP.
• Skilled in Infrastructure‑as‑Code, automation and cloud‑native technologies, including Kubernetes.
• Knowledgeable in networking, hybrid connectivity, identity and access management, and security best practices.
• Comfortable working within ITIL‑aligned operational environments and leading continuous improvement.
• A clear communicator who builds strong relationships and solves complex technical challenges collaboratively.

Everyone's welcome

We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. M&S strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.