SRD System Expert

Job Title

SRD System Expert (Blue Yonder / Planogram Generator)

London (Hybrid - 3 Days Onsite per Week)

9-Month Initial Contract (Potential Extension)

ASAP

We are currently seeking an experienced SRD System Expert with deep expertise in Blue Yonder and Planogram Generator (PG) to join a leading UK retail organisation during a significant business transformation programme.

This is a highly technical role that will play a critical part in maintaining the stability, performance, and operational effectiveness of key merchandising and space planning systems while internal SMEs focus on a major transformation initiative.

You will act as the go‑to technical authority across the Space, Range & Display (SRD) technology landscape, ensuring critical systems continue to support operational teams effectively throughout a period of change.

This opportunity is ideally suited to someone who enjoys solving complex technical challenges, thrives in a fast‑paced retail environment, and can quickly add value with minimal onboarding.

• Act as the subject matter expert for Blue Yonder, Planogram Generator, and associated SRD systems.
• Provide technical leadership and guidance across merchandising and space planning platforms.
• Ensure system stability, performance, and operational effectiveness.

• Investigate and resolve complex platform, build, capacity, and system performance issues.
• Diagnose technical defects and identify root causes within the Blue Yonder environment.
• Manage and prioritise system action logs and support queues.
• Deliver timely solutions to minimise operational disruption.

• Provide specialist expertise to support a major transformation programme.
• Work closely with project and operational teams to ensure continuity of service.
• Support testing, system enhancements, process improvements, and deployment activities.
• Contribute to continuous improvement initiatives across the SRD technology landscape.

• Partner with operational and transformation teams to ensure business requirements are supported.
• Communicate technical issues and resolutions clearly to both technical and non‑technical stakeholders.
• Support prioritisation activities and workload management across multiple work streams.

We are keen to speak with candidates who can demonstrate:

• Strong hands‑on experience with Blue Yonder
• Proven expertise supporting Planogram Generator (PG) environments
• Advanced troubleshooting and technical problem‑solving skills
• Strong analytical and data investigation capabilities
• Experience supporting merchandising, retail planning, space planning, or category management systems
• Ability to independently diagnose and resolve complex platform issues
• Strong communication and stakeholder management skills
• Experience working within fast‑paced operational environments

• Retail Space Planning or Space, Range & Display (SRD) experience
• Technical support or application support background
• Experience supporting large‑scale transformation programmes
• Exposure to planogram and merchandising technologies
• Experience working within large enterprise retail environments

The successful candidate will be a highly technical Blue Yonder specialist with strong Planogram Generator experience and a proven track record of supporting critical retail systems.

You'll be comfortable taking ownership of technical issues, troubleshooting complex system challenges, and providing expert guidance within a transformation‑driven environment. Rather than a business analyst or product‑focused background, we’re looking for someone who enjoys getting into the detail of systems, data, and platform support.

• Join a major retail transformation programme
• Take ownership of critical merchandising and planning systems
• Work within a collaborative and established SRD function
• Opportunity to make an immediate impact in a high‑profile contract role
• Hybrid working with flexibility built in

If you have deep Blue Yonder and Planogram Generator expertise and are looking for your next contract opportunity, we’d love to hear from you.