IT Financial Operations Manager

The IT Financial Operations Manager serves as the operational engine for the IT leadership team. This role bridges the gap between IT, Corporate Finance, and Executive Operations-ensuring financial precision, process compliance, and seamless business execution.

A core focus of this role is embedding a digital and AI-first mindset across daily workflows: driving efficiency, automating administrative processes, and leveraging data to deliver clear, actionable insights to senior leadership (including the Regional CIO and CDO).

• End-to-End Financial Oversight:
  Manage the IT Purchase Order (PO), invoicing, and financial administration life cycles to ensure accuracy, timeliness, and strict control compliance.
• Escalation & Resolution:
  Act as the primary escalation point for IT financial and vendor discrepancies, leading root-cause investigations and corrective actions.
• Finance & Year-End Alignment:
  Partner with IT Finance on coding, reporting alignment, and year-end accruals/close activities. Advise on annual BAU budget structures to match operational processes.

• Shared Service Support:
  Drive central IT Business Management support across Supplier Management, Performance, Data Office, and Compliance teams.
• AI & Digital Innovation:
  Actively identify and implement AI-enabled solutions and digital tools to automate manual administration, boost efficiency, and improve analytical insights.
• Supplier Governance:
  Oversee IT supplier service compliance, contractual governance, and vendor performance monitoring.

• Performance Dashboards:
  Produce recurring monthly/quarterly IT performance reports, budget trackers, timesheet compliance, and PO metrics.
• Executive Decision-Making:
  Deliver clear, data-driven dashboards and insights for IT Leadership, the Regional CIO, and the IT Business Manager.

• Leadership Support:
  Collate agendas and packs for Group IT Executive meetings; provide diary and administrative support to IT Leadership and the Chief Data Officer (CDO) as needed.
• Training & Onboarding:
  Design and deliver onboarding, process, and system training (e.g., CODA approval workflows). Manage IT contractor onboarding and extensions.
• Leadership Continuity:
  Act as deputy to the IT Business Manager on designated strategic and operational activities.

• Project Financial Management:
  Proven track record in IT PO management, budgeting, forecasting, and invoice reconciliation.
• Project Governance:
  Experience enforcing internal financial controls, vendor compliance, and operational frameworks.
• Project Planning:
  Demonstrated ability to plan, sequence, and execute complex year-end financial transitions and process improvements.