AV Field Service Engineer

We're recruiting on behalf of our client for a talented Field Service Engineer to deliver technical support across a range of customer sites. This is a hands-on role involving fault-finding, maintenance, remote support, and system upgrades, ensuring clients receive a first-class service at all times.

The ideal candidate will be a proactive problem-solver with strong technical skills, excellent customer-facing abilities, and a passion for delivering outstanding support in fast-paced environments.

Deliver on-site technical support and maintenance services.

Provide remote assistance and fault diagnosis where appropriate.

Investigate, troubleshoot, and resolve hardware and software issues.

Manage and update support tickets and service records.

Conduct preventative maintenance and system health checks.

Travel to customer locations as required.

Carry out site assessments and technical surveys.