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1st Line IT Service Desk — VIP Support & Fast Fix
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-07-30
Listing for:
Fawkes and Reece
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Fawkes and Reece in City of London is seeking a proactive IT Service Desk Officer to provide first-line support for internal users, handling incidents and requests via calls, emails, portal and walk-ins, and logging them in our ITSM system.
You will maintain asset records, contribute to the knowledge base, and adhere to ITIL processes while delivering excellent customer service and ensuring timely resolutions.
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