Production Engineer

Location: City Of London

Group Overview The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Liquidnet Liquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world’s investors with the world’s investments.

Established in 1999 on the belief that there was a better way to trade, Liquidnet' journey began with a vision to create a platform that goes beyond traditional transactional models.

We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we've grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined.

We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our Members.

Role Overview Liquidnet Europe Limited is looking for a Senior Front Office Support Engineer to take a leading role within the Europe Front Office Support team. The team requires an experienced, technically strong engineer who can drive operational excellence, mentor junior team members, and take ownership of complex issues across our trading platform. You will leverage deep expertise in FIX, Linux, Windows Server, Dev Ops, databases, networking, and cloud technologies to ensure platform reliability and performance.

This is a hands-on leadership role involving complex troubleshooting across cross-platform market-leading technologies, driving automation and tooling improvements, and acting as the primary escalation point for critical production issues. You will lead projects, drive new feature implementations, oversee client migrations, and champion Liquidnet's migration to cloud-based technologies. The role also includes oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.

The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting skills, along with a proven ability to lead and mentor.

Role Responsibilities Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform

Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within the team Design, implement, and maintain automation solutions to streamline workflows, reduce manual effort, and improve operational efficiency across key business processes

Own and drive projects including new feature implementations, client migrations, and cloud migration initiatives

Fulfil and oversee complex client customisation requests within algorithmic trading systems and MTF platform

Manage and optimise team processes including chat, queue, and mailbox workflows to ensure SLA adherence

Perform advanced troubleshooting and analysis of order routing, trade flow, and post-trade issues

Lead the 'follow the sun' support model coordination, working…