Enterprise Services Administrator

Location: City of Westminster

## Enterprise Services Administrator Apply locations:
Knightsbridge time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 30, 2026 (30 days left to apply) job requisition :
VAC- 54664

We have an exciting opportunity Enterprise Services Administrator to join our IT team here  will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey
** About the Role
** In this role you will lead the delivery and evolution of our IT infrastructure strategy, translating strategic objectives into clear roadmaps, principles, and governance frameworks. Working closely with Architecture and Information Security teams, you will help ensure our infrastructure and cloud platforms remain secure, scalable, and agile, supporting the business's ongoing growth and innovation.

This is a pivotal role within a multi-year infrastructure transformation programme, responsible for shaping, delivering, and supporting the core technology platforms that underpin our IT estate. You will build strong partnerships across Infrastructure and Application teams, gaining a deep understanding of current capabilities and defining a clear path forward, while providing technical leadership across Windows, virtualised, physical, and cloud infrastructure environments
** About You
** The ideal candidate will be an experienced infrastructure technology leader with strong expertise across Windows Server, Linux, Azure, VMware Cloud Foundation, backup and disaster recovery, supported by relevant certifications or significant hands-on experience.

They will possess deep technical knowledge across infrastructure automation and orchestration, Microsoft technologies, Red Hat Linux, Kubernetes, VMware, enterprise networking, security, authentication, and cloud platforms. A solid understanding of infrastructure security, identity and access management (IAM), and cloud authentication is essential, alongside the ability to build consensus, influence stakeholders, and drive technical direction across diverse teams.
** About Us
** Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
** Our Promise to You
** Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
** Uniquely You
** Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #Together Harrods on Linked In, or follow us on Instagram @togetherharrods.
** Additional Information:
**** Time Type:
** Permanent
* * Department:
** IT Service Management (Steve Waggott)### About UsAs one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other.

To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance.
Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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