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IT Service Analytics & Process Improvement Analyst
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-08-08
Listing for:
Markel Corporation
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Data Analyst, IT Business Analyst
Job Description & How to Apply Below
Markel Group in the UK is seeking a data-driven Business Systems Analyst to support IT Operations. In a 12-month FTC, you will provide data insight, performance quality, and improvements across the IT Service Operations team, focusing on analytics, ITSM processes, and efficiency.
You’ll create ad-hoc reports (Service Now or Power BI), drive small improvement projects, coordinate Europe and APAC service plans, produce monthly scorecards, and monitor incident and request handling to spot patterns
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