Customer Engineer, Retail, Consumer Packaged Goods and Travel

Customer Engineer, Retail, Consumer Packaged Goods and Travel

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Google place London, UK

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

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• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 10 years of experience in a customer-facing technical role (e.g., Customer Engineer, Solutions Architect, or Developer Advocate) within the cloud computing industry.
• Experience in at least one of the following:
  Cloud Platforms (e.g., GCP), AI for retail industry usecases, Gemini or related AI Technologies.

• 3 years of experience in a Technical Sales Engineering Role.
• 2 years of experience in the Retail Industry.
• Proven ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for the customers.

You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

• Manage the technical relationship with customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
• Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Test and inspire customers and peers to solve difficult issues with ambitious and novel solutions leveraging a sophisticated set of technical competences.
• Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc.

stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.