ServiceNow HRSD Consultant - Manager

Service Now HRSD Consultant - Manager

Base Location: London or Manchester

KPMG UK offices | KPMG U

K

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network.

Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first ti

me.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it

is.
Why Join KPMG Powered Enterprise function as Service Now HRSD Consultant – Mana

ger?
Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-of

fice.
As our Powered HR practice continues to grow, we are looking for a Service Now HRSD Manager / / HR Process Lead with experience configuring Service Now HRSD to join our

team.

What will you b

e doing?
In this Manager-level role, you will be working closely with clients from both HR and systems backgrounds, translating business requirements into technical implementation. You will also be responsible for addressing HR needs by providing technical solutions based on industry leading practices, you will be exp

• ected to:
  
  Develop lasting client relationships and actively build a professio
• nal network
  
  Take a Lead role in implementing multiple Service Now HRSD applications (e.g. Lifecycle Events), bringing practical insights to client
• engagements
  
  Lead client engagements, acting as the primary point of contact for stakeholders and senior client c
• ounterparts
  
  Play a leading role in client meetings, facilitating workshops and maximising their p
• roductivity
  
  Manage and mentor onshore and offshore teams, overseeing design, configuration, and testing to ensure successful
• deployment
  
  Combine knowledge of industry leading practices and Service Now capabilities to deliver end-to-en
• d solutions
  
  Drive delivery governance, risk management, and quality assurance across
• engagements
  
  Support business development, proposals, and pre-sales activities within the Service Now HR

SD practice

What will you n

eed to do it?
Our candidates should have strong commercial acumen, a strong desire to learn and develop, and thrive in a fast-pace

• d environment.
  Strong functional understanding of Service Now HRSD product and proven experience successfully delivering Service Now
• HRSD services.
  
  Demonstrable knowledge of HR processes and delivering HR transformation projects, leading multiple work streams and managing
• delivery teams
  
  Experience engaging with senior stakeholders and influencing client
• decision-making
  
  Well-developed analytical skills and the ability to provide clarity to
• complex issues
  
  Experience producing proje
• ct deliverables
  
  Awareness of Agile delivery methodologies an
• d market trends
  
  Proven ability to lead teams, develop junior members, and contribute to

practice growth

Skills we’d love to se

• e/Amazing Extras:
  
  Consultancy background with experience assisting in pre sales and business deve
• lopment activities.
  
  Service Now Certifications (eg. HR Enterprise, Systems Administrator or Impleme
• ntation Specialist)
  Previous experience gained in HR Operations from within major FT
• SE100 organisations
  
  Knowledge of the…