Global Head of Client Group Technology

We are seeking an experienced senior Technology leader with a strong track record of leading complex technology delivery within large, global financial services organisations. This individual will combine delivery leadership with genuine platform literacy, particularly across the Salesforce ecosystem and sales enablement technologies such as Seismic and will bring the judgement and credibility needed to operate at a senior level across business and technology stakeholders.

You will take accountability for delivery outcomes across multiple cross-functional teams, shaping priorities, challenging constructively and maintaining momentum in a fast-moving, vendor-rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure delivery decisions reflect that context.

Above all, you are pragmatic. You adapt your approach to context, prioritise what delivers the most value, and recognise that sustained delivery depends on both mindset and discipline.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we’ve been around for over 200 years, but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The base

We moved into our new HQ in the City of London in 2018. We’re close to our clients, in the heart of the UK’s financial centre. And we have everything we need to work flexibly.

The team

The Client Group Technology team sits within the Asset Management Platform (AMP), a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders’ investment, client, operational and data capabilities.

Client Technology is responsible for all platforms associated with client relationship management and client engagement, with a strong emphasis on the Salesforce ecosystem (including Sales Cloud, Service Cloud and Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution.

The team delivers across a portfolio that includes CRM continuous improvement, data enablement (first-party data capture, upstream and downstream integration), sales content enablement, RFP and DDQ AI enablement, and digital distribution, spanning both Public and Private Markets businesses.

What you’ll do

Define and own the strategic direction of the Client Group Technology platform, ensuring alignment to business priorities across public and private market business lines

Drive a cohesive strategy to align business and technology, placing data and AI at the core of the platform to enable convergence, simplify operating models, and deliver scalable, value-driven outcomes across Group Operations

Lead the evolution of a platform-centric architecture underpinned by Salesforce as the core CRM infrastructure, driving standardisation, reuse, and simplification across core capabilities to improve scalability, resilience, and cost efficiency

Establish and embed a process-driven operating model, ensuring consistent, well-governed delivery across the full lifecycle—from design through to build, run, and continuous optimisation

Deliver measurable business outcomes, enabling efficient, scalable operational processes and improving end-to-end performance across the Client Group Technology Platform

Partner with senior business stakeholders, acting as a trusted advisor to shape demand, prioritise investment, and ensure technology delivery is fully aligned to business strategy

Drive disciplined platform governance, including adherence to Global Technology policies and standards (e.g. SDLC, architecture governance), as well as investment prioritisation, risk management, and delivery assurance across a complex application…