IT Infrastructure Engineer (Mandarin speaking

Location: City of London (on-site) Permanent, full-time

A well-established international bank in the City of London is hiring an IT Infrastructure Engineer to join its small, close-knit IT team.

This is a genuinely broad infrastructure role. You'll own the day-to-day health of the bank's on-premise estate — servers, virtualisation, network, backup and DR — alongside Tier 2 support for the business. If you're currently in a support role and want to move properly into infrastructure, or you're an infrastructure engineer who wants ownership rather than a ticket queue, this is a strong step.

You'll report to the Deputy Head of IT and work directly with the Infrastructure Manager.

• Maintaining and improving the bank's server, storage, network and backup infrastructure
• Managing the virtual platform (VMware / vSphere / ESXi) and the physical estate, including server room, UPS and power
• Monitoring performance and capacity, and resolving issues as they arise
• Supporting disaster recovery planning and testing to meet regulatory requirements
• Running IT asset and configuration management, and producing regular reporting
• Writing and maintaining IT procedures, manuals and operational guidelines
• Liaising with the overseas head office and data centre teams
• Providing Tier 2 support and IT guidance to staff across the bank

• 3+ years in an IT infrastructure or senior support role
• Windows Server (2019+) and Windows 10/11
• Core Microsoft infrastructure:
  Active Directory, Exchange, RDS, DFS
• Virtualisation: VMware / vSphere
• Backup technologies:
  Veeam, Backup Exec or similar
• Firewall, router and switch configuration (Cisco, Juniper, HP or Huawei)
• Server hardware maintenance and troubleshooting
• Fluent Mandarin and English, written and spoken — you’ll be reporting to and corresponding with the overseas head office
• Financial services or other regulated environment experience
• Certifications:
  
  MCSA / MCSE / VMware VCP / CCNA / CCNP

• A small team where you'll touch every part of the infrastructure, not one narrow slice
• Stable, low-turnover environment with a genuine work-life balance
• Real ownership and visibility with senior management from day one
• Discretionary bonus, strong pension and private medical cover