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Senior IT Service Desk Engineer – AI-Driven Support

Job in City Of London, Central London, Greater London, England, UK
Listing for: Cvent, Inc.
Full Time position
Listed on 2026-08-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to deliver secure, reliable IT support for UK, Europe, and global needs.

You will act as a technical escalation point, troubleshoot Windows/macOS, identity and access, endpoint lifecycle, and incident management, while driving automation and knowledge base improvements. You will partner with security, networks, CRM, facilities, and regional IT teams, and support on-call rotations and high-visibility incidents to ensure excellent

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Position Requirements
10+ Years work experience
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