Solutions Engineer

Solutions Engineer – Data Platforms & Analytics

Location:

London (The Wall) – Hybrid (min. 2 days per week in-office)

At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data.

You can learn more about ICIS at the link below.  The commodities industries that power the global economy impact every person on the planet, every single day. From the chemicals used to purify our water to the fertilisers that ensure global food security, the global supply chain relies on the intelligence we provide. At ICIS, our mission is to deliver clarity, however and wherever customers need it.

Energy and chemical markets move fast, and volatility is constant. We provide the transparent forecasting, pricing benchmarks, and analytical foresight that allow our customers to plan confidently and create value. We are currently pioneering AI-driven commodity intelligence with Ask ICIS, our specialist GenAI solution. As the industry moves toward automated workflows, we are committed to learning alongside our customers. We want to ensure our intelligence is the reliable foundation for the next generation of AI Agents and decision-engines, evolving our delivery to match the architectures our customers are heading towards.

Part of a growing Solutions Engineering team, you will work alongside Account Managers as a trusted technical advisor throughout the customer lifecycle. You will help customers evaluate, integrate and maximise the value of ICIS data, supporting discovery, solution design and technical validation activities across complex sales opportunities.

The Journey:
Your First 90 Days

30-days:
You will build a strong understanding of the ICIS data portfolio, data channels and customer use cases. You will shadow discovery calls, customer workshops and technical discussions to understand how organisations consume and ope rationalise market intelligence within their business workflows.

90-days:
You will be actively supporting sales opportunities, leading technical discovery sessions, qualifying customer requirements and helping customers design approaches for integrating ICIS data into their analytics, reporting and AI initiatives.

This role is suited to an inquisitive technical practitioner who enjoys solving customer problems and translating business requirements into technical solutions. As a Solutions Engineer, you will architect how ICIS market intelligence integrates into customer data, analytics and AI ecosystems. Working alongside Account Managers, you will lead technical discovery, develop a deep understanding of customer technology environments, and design approaches that enable ICIS data to power business workflows and decision-making.

You will serve as the technical lead throughout the sales cycle, documenting customer architectures, data flows and requirements, while guiding customers towards solutions that maximise the value of ICIS intelligence within their existing platforms and emerging AI initiatives. You will also act as a key link between customers and internal teams, providing market feedback that helps shape our products, delivery capabilities and future roadmap.

• Partner on Technical Strategy:
  Lead technical discovery to understand customer objectives, existing technology landscapes and how data supports critical business workflows. Translate customer requirements into practical solution approaches and identify how ICIS data can create measurable business value.
• Navigate the Sales Lifecycle:
  Act as the technical lead throughout the sales process, applying structured sales and qualification methodologies to identify stakeholders, business drivers, technical requirements and architectural considerations. Support technical…