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Salesforce Admin & Service Desk Lead | ITSM Champion

Job in City Of London, Central London, Greater London, England, UK
Listing for: Triple Point
Full Time position
Listed on 2026-08-23
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Triple Point in the United Kingdom seeks a Salesforce Administrator & Service Desk Lead to own day-to-day Salesforce administration and run the ITSM‑driven service desk. You will manage incidents, maintain the knowledge base, and support deployments while aligning with the transformation programme.

You will work across Sales, Service and Experience Cloud, configure users, automate flows, and ensure data quality. A strong BAU mindset and stakeholder communication are essential for success.

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