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Senior Technical Support Analyst – Risk Solutions

Job in City Of London, Central London, Greater London, England, UK
Listing for: Talent Octopusventures
Full Time position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 58000 - 96000 GBP Yearly GBP 58000.00 96000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Lexis Nexis Risk Solutions is seeking a highly skilled Support Analyst to provide advanced technical assistance for complex customer-reported issues. You will analyze logs, configurations, and database records to reproduce and resolve problems, owning cases end-to-end and coordinating with Level 3 Support and Product Managers.

The role demands a strong technical background, excellent communication, and a proactive, customer-focused mindset in a fast-paced SLA-driven environment.

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Position Requirements
10+ Years work experience
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