Senior Product Manager - Bets

Who is Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, Maine General, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

Heidi's core products are expanding in both scope and reach. Scribe already powers more than 3 million patient consultations a week, and Evidence and Remote are scaling behind it. We're now building out the New Bets function to create the next wave of new products.

This is a zero-to-one product role inside a company that already has proven impact and partnerships with the NHS, which is the combination every early-stage PM wants and almost never gets. Most v1s launch into silence. Yours go in front of clinicians who already open Heidi every day, and who will tell you within a week whether you've built something they need.

You can ship on a Tuesday, watch a GP use it on a Thursday, and know where you stand by Friday. In addition to the external feedback loop, within the London Office, we have Clinicians sat within Customer Success, Regulatory Compliance and GTM, so there is plenty of lived experience within reach.

You’ll own new bets end to end, not features on someone else's roadmap. You take a problem space from conviction to evidence: frame it, size the prize, prototype it, put it in front of real clinicians, and make the call. A few bets become Heidi's next product line. Most don't. Killing them cleanly, quickly and without ceremony is as much the craft as scaling the winners.

A small dedicated squad sits alongside you to build and test. If it needs a pilot scoped with a health system, you scope it. If it needs a landing page, you write it.

You might already be a PM. You might be a strategy consultant who is tired of recommending and wants to own what happens next. You might have run operations and spent the last two years fixing the product from the outside. The title matters less than the pattern: you build things, you move fast, and ambiguity makes you sharper, not slower.

• Own each bet end to end: the problem it goes after, why it matters now, and the goals and success metrics you set and are held accountable to

• Take each bet from thesis to evidence - frame the problem, size the prize and define what "working" means before anything gets built

• Prototype fast, often yourself: a v0 built in Cursor or Claude Code beats a sprint of engineering time spent on the wrong thing

• Get out of the building: sit in clinics, watch how visits actually run and turn what you see into the next sprint

• Design pilots with commercial and regional teams that produce a decision. Think real accounts, real usage, honest numbers

• Make the scale-or-kill call and own the narrative with founders, leadership and customers

• Do whatever the bet needs: pricing, positioning, onboarding, the launch email. There's no one else to hand it to, which is the point

• Graduate the winners into staffed product…