Business Analyst - Insurance

Help Shape the Future of Insurance Technology

Orvia Underwriting is Ardonagh’s pan-European MGA, currently operating across the UK, Netherlands and Germany, with ambitious plans for further growth. As part of our continued expansion, we are embarking on the implementation of a new Policy Administration System (PAS) that will support the next phase of our underwriting and operational capabilities.

We're looking for an experienced Business Analyst to play a pivotal role in the successful delivery of this programme. Working as part of a dedicated project team and reporting directly to our CTO, you will help deliver the initial UK implementation, covering eight insurance products across a phased 9-12 month programme.

This is an opportunity to work at the heart of a transformational technology project, partnering with underwriting, pricing, operations, finance, data, IT and external technology vendors to shape how insurance products are built, traded and managed.

• Collaborate with underwriting, pricing and data teams to define detailed, build-ready requirements for insurance products.

• Design and document risk capture question sets, data structures, validation rules and product workflows.

• Ensure all rating models and required data inputs are accurately captured and aligned with pricing requirements.

• Define underwriting rules including eligibility criteria, referral triggers, authority limits and declinature logic.

• Gather and document policy document generation requirements, including schedules, invoices, policy wordings and lifecycle communications.

• Work with finance teams to define premium bordereaux and accounting output requirements.

• Act as the key liaison between Orvia stakeholders and the PAS vendor's delivery team.

• Clarify requirements, resolve ambiguities and ensure solutions are delivered in line with agreed scope and business needs.

• Maintain full requirements traceability throughout the project lifecycle.

• Support project planning, sequencing, dependency management and release readiness activities.

• Lead User Acceptance Testing (UAT) efforts across multiple product releases.

• Create test plans, coordinate testing activities and ensure comprehensive test coverage.

• Support business users throughout the testing process to drive high-quality outcomes.

• Record, manage and track defects through to resolution and retesting.

• Assist with product go-live activities and transition into business-as-usual operations.

• Own and maintain project documentation, including requirements, specifications, analysis, decision logs and change history.

• Ensure Jira (or equivalent tooling) is used effectively as the single source of truth throughout delivery.

• Proven experience as a Business Analyst delivering insurance product build or configuration projects within a Policy Administration System environment.

• Strong experience producing structured requirements documentation covering:

  • Rating structures

  • Risk capture question sets

  • Underwriting rules

  • Policy and document templates

• Ability to work confidently with underwriters, actuaries and pricing teams, challenging assumptions and driving clarity where required.

• Experience working alongside third-party software vendors where requirements ownership sits with the business and delivery ownership sits with the vendor.

• Hands-on UAT experience, including test planning, defect management and test execution support.

• Strong Jira (or similar) administration and documentation skills.

• Experience with insurance PAS platforms such as Insly, Acturis, Novidea, Instanda, Genasys, OpenGI, Duck Creek or Guidewire
  .

• MGA, delegated…