Business Analyst outside IR35; Insurance

Position: Business Analyst outside IR35 (Insurance experience required)
Location: City of London

Day rate - Between £425-£436 per day outside IR35

Work location - London 3 days a week, 2 days remote

Business Analyst

Duration 6 months +

Location London (EC3 / Lloyd's market area) - minimum 3 days in office per week

ROLE SUMMARY

I have an exciting long term opportunity for a Contract Business Analyst to work within a premium London Market Insurance client. You will be a core delivery team member for the project to document current-state processes, support process design workshops, manage the standardisation documentation workstream, and coordinate adoption activities across all (re) insurance classes. This is a hands-on, delivery-focused role requiring strong analytical rigour, Lloyds insurance market knowledge, and the ability to operate confidently with senior underwriters and class heads.

PURPOSE OF

THE ROLE

Document current-state underwriting processes across all classes from submission intake to bind.
Support process co-design workshops and capture outputs accurately and comprehensively.
Manage the standardisation documentation workstream: process maps, variation registers, data capture standards, and playbooks.
Coordinate class-by-class rollout activities and track adoption metrics.
Support the optimisation opportunities tracker by documenting use case requirements and business case data.

KEY RESPONSIBILITIES

Current State Documentation & Analysis

Review existing process documentation, SOPs, system documentation, and MI artefacts at engagement start.
Conduct structured interviews and observations with Underwriting Assistants, Underwriters, and Class Heads across all in-scope classes.
Produce as-is process maps (L1/L2/L3) for submission-to-triage across all (re) insurance classes, including controlled variation capture.
Collect and validate baseline metrics data: submission volumes, triage cycle times, UA administrative effort percentages.

Process Design Support

Drive co-design workshops; capture design decisions, open items, and agreed variations in real time.
Maintain the class-level variation register - documenting each variation with rationale, class(es) affected, and approval status.
Document the minimum data capture standard for intake
Produce clean, version-controlled process documentation at each sprint: base process maps, triage models, referral trigger registers.
Support the referral and control framework documentation: control checkpoints, trigger thresholds, ownership model.

Rollout Coordination & Adoption

Prepare per-class rollout packs: adapted base process, variation summary, intake log template, and triage checklist.
Coordinate class scheduling for rollout phases liaising with UW team leads to confirm SME and team availability.
Track weekly adoption metrics: process adherence rates, data completeness at intake, triage cycle time against baseline.
Maintain the adoption blockers log and coordinate resolution actions with the Change Consultant and class teams.
Support training delivery: prepare training materials, manage logistics, record attendance.

Optimisation Opportunities Support

Document initial optimisation opportunity candidates identified during standardisation (context, trigger, class affected).
Assist in populating functional and technical requirements for each opportunity under direction of the Process SME.
Gather and validate business case data inputs - baseline metrics, effort estimates, and benefit quantification inputs.

Programme Governance

Attend weekly Programme Working Group meetings and maintain accurate action logs.
Update the RAID log with issues, actions, and decisions arising from workshops and daily delivery activity.
Produce weekly status summaries for Programme Manager review.
Manage the document version control discipline for all engagement artefacts.

Experience &…