Business Analyst - Salesforce & Analytics
Listed on 2026-09-18
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IT/Tech
Data Analyst, CRM Systems & Management, Business Systems & Technology Analysis -
Business
Data Analyst, CRM Systems & Management, Business Systems & Technology Analysis
Sales Operations Analyst (Salesforce & Analytics) – London SW1W 0SR
(Hybrid)
At Verisure, we protect what matters most. As the #1 Alarm Company in the UK, Europe and Latin America, we support over 5 million customers worldwide, and we’re growing fast.
Recognised as a UK Top Employer 2026 (for the third year running), this is a great time to join one of the UK’s fastest growing consumer services businesses.
The Role:With Salesforce newly implemented across the organisation, this is a rare opportunity to shape the platform from day one and influence how a large commercial team adopts it. You’ll work closely with senior leaders across the business to drive data-led decision-making, improve operational efficiency, and increase accuracy across sales processes.
This is a high-visibility role where your analysis and recommendations will directly shape sales performance and wider operational decision making.
What you’ll be doing :- Coordinate and support the ongoing optimisation and governance of the Salesforce platform
- Partner with cross-functional teams to gain feedback on operation inefficiencies to assist in developing solutions to how we operate.
- Develop and enhance reporting, dashboards, and data outputs to deliver clear, actionable insights
- Analyse the activity and work efficiency of our sales department for stakeholders of all levels including Senior Management
- Partner with Organisational Leaders to assist in the adoption and training of the Stakeholder Departments (primarily in the Sales Department)
- Collaborate cross functionally and with international Verisure teams in the continuous development of Salesforce.
- Lead testing and quality assurance for the development of new solutions/features to ensure they meet requirements and expectations
- 2+ years’ experience in a Business or Data Analyst, Sales Operations or a Salesforce Administrative related roles
- Strong analytical and problem-solving skills with commercial awareness
- Experience working with CRM or sales data
- Strong Excel skills: experience with SQL, Power BI, or Salesforce reporting is a plus
- Confident communicator – able to explain to non-technical audiences
- Highly organised, proactive, and detail focused
- Comfortable working cross functionally and influencing stakeholders
- Competitive salary + strong benefits package
- Hybrid working (up to 2 days remote per week)
- Birthday off
- Discounted gym & health club membership
- Enhanced maternity & paternity leave
- Perkbox discounts & rewards
- Real career progression in a high growth business
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